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TERMS OF SERVICE

Effective date: 22 October 2026

1. Parties

These Terms of Service apply between Archirenk (sole proprietorship), data controller Yasin Kertiş (ARCHİRENK sole proprietorship), tax office and number Maltepe Tax Office, tax no. 5450373261, address Emek Mah. Bişkek Cad. No:30 Interior Door No:11, Çankaya/Ankara 06490, Türkiye, email info@archirenk.com (“Archirenk”), and the customer specified in the written order confirmation (“Customer”).

2. Scope and Formation of the Contract

Archirenk provides websites, mobile apps, site/app audits, fixes and maintenance, AI planning, AI agent setup and management, AI integration and graphic design, as well as free mini scan services.

The scope, duration, method of delivery and fee of each service are specified in writing in the order confirmation (with the tier and scope in the price list). The contract is formed when the Customer approves the written order confirmation. If there is a conflict between the quotation/order and these terms, the provisions of the order confirmation specific to the relevant service shall prevail.

3. Term and Delivery

The term and delivery time of the service are specified in writing in the order confirmation (with the tier and scope in the price list). If information, access or approval from the Customer is delayed, the delivery period may be extended accordingly. Deliveries are as a rule made electronically.

4. Fee and Payment

The service fee is specified in writing in the order confirmation (with the tier and scope in the price list). Payments may be collected via the payment provider named in the order confirmation. Card information is not stored by the business. The Customer accepts that the payment and invoice information is accurate. In case of overdue payments, the service may be suspended; mandatory provisions are reserved.

Audit fee credit. If a Quick Fix Pack is ordered within 30 days of the audit delivery date, the audit fee paid is deducted from the Quick Fix Pack invoice. The deduction cannot exceed the audit fee paid or 50% of the published price of that Quick Fix Pack; any excess is not carried over to another service and is not refunded. The credit is shown as a separate line on the invoice and report. The same audit fee can be credited only once.

5. Customer’s Obligations

The Customer:

  • Declares that it is authorized to carry out operations on the website/application to be examined within the scope of the service.
  • Accepts that, for the free mini scan and audit, it will submit a request only for its own website or a website over which it has authority.
  • Shall provide accurate and up-to-date access information; it shall not use unauthorized access tools.
  • Accepts that the content and materials it provides are lawful and do not infringe third-party rights.
  • Shall provide reasonable cooperation for the performance of the service.

6. Limits of the Service

Archirenk’s services are not penetration testing, vulnerability scanning, security auditing or legal advice. Archirenk does not undertake to achieve any specific search engine ranking, traffic, conversion, sales or revenue increase. In the paid audit, the publicly available content of the customer’s website is examined; if the Customer permits, areas to which read access is granted may also be assessed. The scope of the mini scan is further set out in the Mini Scan Terms.

7. Use of Artificial Intelligence

Archirenk may use AI tools for measurement and drafting. Every deliverable undergoes human review. The Customer’s personal data is not sent to AI providers without the Customer’s knowledge and written permission. AI outputs do not replace final professional assessment.

8. Intellectual Property

The reports and outputs delivered to the Customer within the scope of the service are made available for the Customer’s internal use when the fee is paid and subject to the conditions of use in accordance with the contract. The Customer may not resell, commercially reproduce, make available to the public or have third parties use these outputs without Archirenk’s written permission. Archirenk’s methods, tools, templates, checklists, codes, brand and know-how belong to Archirenk. The content and materials provided by the Customer belong to the Customer, and a limited license to use them for the performance of the service shall be deemed granted.

9. Revisions and Additional Work

As a rule, 2 revisions are made for each delivery. If additional revisions, scope changes or additional work are requested, such work is charged separately according to the price list in force. The scope and fee of the additional work are confirmed in writing.

10. Confidentiality

The parties shall not use the trade secrets and confidential information learned within the scope of the service for purposes other than the performance of the service or share them with third parties. The Privacy Policy and Data Subject Information Notice apply to the processing of personal data.

11. Liability

Archirenk’s total liability in relation to the relevant service is limited to the fee paid by the Customer for that service. Archirenk shall not be liable for indirect damages, loss of profit, data loss, business interruption or third-party damages. These limitations apply without prejudice to mandatory provisions under Turkish law and mandatory rights arising from consumer legislation.

12. Force Majeure

Natural disasters, epidemics, war, official impediments, infrastructure/Internet outages, cyberattacks, strikes and similar circumstances beyond the parties’ reasonable control shall be deemed force majeure. Obligations may be suspended during the force majeure period.

13. Cancellation and Refund

The Cancellation and Refund Terms document applies to cancellation and refund conditions.

14. Disputes

These terms are governed by Turkish law. the courts and enforcement offices of Ankara has jurisdiction over disputes. Mandatory rights under consumer legislation and competent consumer boards/courts are reserved.

15. Effective Date

These terms enter into force on 22 October 2026.