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Fix & Care

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Quick Fix Pack

Items from the audit's P0/P1 list, agreed upfront. A backup is taken and a rollback plan written; go-live only with your approval; delivered with a change log and before/after measurements. Not sold without an audit; redesign and new features are not part of this pack (see our web and mobile services for those).

If you order the fixes within 30 days of the audit, the audit fee you paid is credited against the fix invoice (up to 50% of the fix price).

S

$590

5 business days

Details
Included
Items chosen in writing up front from the audit's P0/P1 list; backup + rollback note; go-live with your approval
Limit
Up to 5 items
Delivery
Change log, before/after measurements, rollback note

M

$990

8 business days

Details
Included
Same as S
Limit
Up to 10 items
Delivery
Same as S

L

$1,790

15 business days

Details
Included
Same as S + a full re-scoring after the fixes
Limit
Up to 20 items
Delivery
Same as S + the re-scored report
Not included · Extra work

Not included

Redesign, new features, copywriting, third-party product limits, new server/migration. An audit report is required.

Extra work

  • Extra item (small, ≤2 hours)$90
  • Large item (2–6 hours)$250
  • Out-of-scope hour$90

Rush: +30%. Audit credit: if you order within 30 days of the audit, the audit fee you paid is credited against the fix invoice (up to 50% of the fix price).

Monthly Care

Measurement and uptime checks, score tracking, security-update alerts, small fixes depending on tier, a one-page monthly report. 3-month minimum, then cancel with 30 days' notice. No 24/7 on-call or uptime guarantee.

Basic

$149/mo

Response: within 2 business days

Details
Included
Monthly measurement and uptime check, tracking of the 6 area scores, security-update alerts
Limit
1 site/app, up to 10 pages monitored, 2 small fixes/month (≤1 hour)
Delivery
One-page monthly report

Standard

$349/mo

Response: within 1 business day

Details
Included
Basic + a monthly 30-min call + monthly re-scoring
Limit
1 site/app, up to 30 pages monitored, 5 small fixes/month
Delivery
Monthly report + call notes

Plus

$649/mo

Response: same day (business hours)

Details
Included
Standard + a short weekly check + priority response
Limit
1 site/app, up to 100 pages monitored, 10 small fixes/month
Delivery
Monthly report + weekly note
Not included · Extra work

Not included

24/7 on-call, SLA, design/feature work, hosting fees. An audit report is required; 3-month minimum, then cancel with 30 days' notice.

Extra work

  • Extra small fix$75
  • Out-of-scope hour$90

Extra site/app +50%. Unused fixes do not roll over.

Prices exclude VAT and taxes. Calculated; for information only. The amount shown at order confirmation is valid for 7 days.

Frequently asked questions

How much is monthly website care?

Monthly care is $149 (Basic), $349 (Standard) or $649 (Plus). Minimum term is 3 months, then cancel with 30 days' notice. Prices exclude VAT.

What does a quick fix pack cover?

Items chosen in writing from the priority (P0/P1) list of an audit: S $590 (5 items), M $990 (10 items), L $1,790 (20 items plus a full re-score). A backup is taken and changes go live only with your approval.

Can I get care without an audit?

No — care cannot be planned without knowing what is broken, so an audit report is required. If a fix pack is ordered within 30 days of the audit, the audit fee is credited (within limits).

Is there 24/7 support?

No. There is no 24/7 on-call or SLA. Response time is 2 business days, 1 business day or same day (business hours), depending on the plan.